Privacy Policy

This Privacy Policy governs the manner in which collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Purpose / Usage of the data

The information you enter on this site will be used to process your order, answer you inquiry or to give you access to further information or services. Data of end customers will be available for the sellers.

To mantain the customer relationship it may be required to use your personal data to get you informed about new offers of this site or the seller, if you accepted this option while proceeding the order.

A disclosure of your personal data to third parties, except the seller, won't happen without your consent. Any compilation of person-related data and any transfer of such data to institutions and authorities which are entitled to obtain such information are carried out only to the extend required by law or if we are obliged to do so by virtue of a court order or court ruling.

Members of staff and third party service providers are bound by to maintain the highest degree of confidentiality and to comply with data protection rules and our internal guidelines.

Sellers, that use to sell their tickets and other items, obligate themself to comply with the "general terms and conditions for sellers" and our privacy policy. We do not take responsibility for possible violations against the generel terms and conditions or the privacy policy by the sellers, as we can't control the commitment.


People who may are younger than 18 years may not put any data into the site without the consent of the parents.

Right to information

We'll inform you about the origin and the usage of your saved data, if you send us a written inquiry.

Deleting the person-related data

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

There will be a cookie with an encrypted string set to you device, by using one of the shops. This encrypted string is compared on every step in the shop. By that it is possible to temporarily save your filled in data. This data contains for example the cart, the shipping-/billing address, the payment- and shippingoption as well as specific further info (like seat selection on seatinplans etc). As soon as the order transaction is done, the cookie gets deleted on the device after 30 minutes of your last input/action, so that an assignment is no longer possible. The usage of cookies at the shop is mandatory. An order transaction without cookies is not possible.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Changes to this privacy policy has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Last updated: 22.01.2015